Cookies Policy
Effective date: 13 October 2026
1. About this policy
This policy explains how XLY Concierge Limited, trading as Kensington Concierge, uses cookies and similar technologies on kensingtonconcierge.co.uk. A cookie is a small file or piece of information stored on or accessed from a device. Similar technologies can include local storage, pixels, scripts and software development tools.
2. Our approach
We use only strictly necessary technologies required to operate and secure the website and protect its forms. Analytics, live-chat, advertising and other optional technologies are not used in the first release.
3. Categories
| Category | Purpose |
|---|---|
| Strictly necessary | Security, load balancing, form operation and abuse prevention. These technologies cannot be switched off where essential to the requested service. |
4. Cookie and technology inventory
| Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| Hosting security technologies | Hosting provider | Security, load balancing and form-abuse protection | Strictly necessary | Session or provider-defined |
5. Managing cookies
The first release does not use optional cookies and therefore does not present an Accept all choice. Browser settings may be used to remove or block cookies, but blocking strictly necessary technologies may prevent forms or security controls from working.
6. Browser settings
You can also delete or block cookies through browser settings. Browser controls may apply to all websites and may not distinguish between strictly necessary and optional technologies.
7. Changes and contact
We update this policy when the technologies used on the website change. Questions can be sent to info@kensingtonconcierge.co.uk.